MORE AntiEch Warranty

MORE™ AntiEtch™ must be installed by a MORE™ AntiEtch™ Certified Applicator in accordance with application instructions provided by MORE Surface Care, LLC.

MORE™ warrants to the original owner that the Product will be free from manufacturing defects, will resist stains and etching and will not deteriorate under normal use for 10 years. MORE™ will replace Product or at its option, refund of the purchase price of the Product.


This warranty covers

  • The product will be free from manufacturing defects

  • The product will resist stains and etching

  • The product will not deteriorate under normal use for 10 years.


This warranty does not cover

  • Replacement costs for labor and installation materials such as tile, natural stone, grout, setting materials, electrical, plumbing and any other costs associated with the installation.

  • Improper installation.

  • Improper use of maintenance and household products.

  • Ordinary wear and tear.

  • Any item which might be expected to damage the Product, including but not limited to: abuse, negligence, falling objects, fire, earthquake, tornado or other natural disaster, exposure to extreme heat or accident.

  • Outdoor use.

  • Variations between field and trim, tile and stone.

  • Natural variations from design and color samples or photos.

  • Any color or shade variations, different markings, holes, pits, inclusions, veining, density and any element inherent to natural stone surfaces.


How to claim warranty

Contact your MarbleSeal Technologies representative, and we will file all the necessary forms for you, and submit it to MORE Surface Care, LLC.

 

Clearstone Warranty

Clearstone™ must be applied by an certified applicator in accordance with the Clearstone™ manual. 

This warranty only covers the cost of removal and re-application of the Clearstone™ coating to any part of the coated stone that does not perform according to the warranty or the removal of the coating and the consequent returning of the stone surface to a original finish.


This warranty covers

  • Defects due to faulty manufacture of the Clearstone™ coating.

  • The stone under the coating from etching and staining.

  • Cracking, flaking, chipping, due to the breakdown of the coating excluding impact damage.

  • Deterioration of the coated stone's general appearance due to the Clearstone™ being deemed to have failed.

 


This warranty does not cover

  • Any loss of the surface transparency or becoming cloudy due to scuffing, scratching, dust and surface grim or fogging from air-conditioning residue.

  • Failure to maintain the coating in the clean condition or the use of any unsuitable cleaning fluid.

  • Deterioration due to a normal level of wear and tear.

  • Consequential damage is excluded from this warranty.

  • Delaminating due to unknown chemicals in the stone.


How to claim warranty

Contact your MarbleSeal Technologies representative, and we will file all the necessary forms for you, and submit it to Clearstone Holdings ASAP.